It is a pleasure to be a tenant with Northwood! All the staff are so lovely and helpful and they always ensure anything and everything is completed and resolved as quickly and smoothly as possible. It was certainly a no brainer for us to return to Northwood when looking for our next house as our first rental with them was so was smooth. We could not ask for any more
I had to move from London to Crewe at short notice for work. Northwood were brilliant at helping me to find a flat, and processed my application very quickly. This really took the stress out of having to move! They dealt with any queries and issues I had efficiently (including locking myself IN the flat!!) and were always friendly and polite. Moving out was quick and simple and I received my deposit within the next couple of days. Overall, Northwood were brilliant from beginning to end and I would definitely recommend them!
Northwood are a company who I trust completely. I find their staff to be reliable and genuine. I live around 1 hours drive from my rented property and their assistance in dealing with the lettings side and also any repair issues is invaluable and gives peace of mind. They have a sound knowledge of the local market and also can call on a trusted team of competent tradesmen
Excellent professional and personal service
"I have been helped by two members of staff in particular, Suzanne and Rena, to deal with various problems arising in the property, principally damage caused by ingress of water from another property. They have handled the matter in a very professional manner which has taken a lot of pressure off me. They liaise very effectively with the tenant and have managed to contain would could have been a very difficult situation"
Sale of property following 2 years on Guaranteed Rent Contract
"As we couldn't sell out property when we wanted to relocate, we decided to "rent to buy" . Andy Heath and his team in Sanbach acted professionally and promptly ensuring we had a good quality tentn during the period of the two year rental contract. When we were approaching the end of the contract we asked Northwood to market the property for sale. Lucy in the Sandbach office dealt with this, and managed to find us a buyer very quickly. The transaction went through pretty seamlessly from the Estate Agents point of view, despite the usual difficulties with the purchasers solicitors and their inability to communicate effectively. Lucy was very proactive in ensuring we were fully updated during every stage of the sale, and I'm happy to say we completed last Friday. I would certainly recommend Northwood Sandbach as both a letting agent and an estate agent, and will use them again should I need to in the future."