Crewe and Sandbach Tenant Info 

Tenant Fee Guide

Before the tenancy starts (payable to Northwood (Sandbach) Limited, “the Agent”)
Holding Deposit* – Maximum of 1 weeks rent (per tenancy)
* This may be a non-refundable payment
This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.

It will be returned to you in the event the landlord is unable to proceed.


** A security deposit equivalent to five weeks rent based on the agreed initial rental for the property. Where rents are quoted monthly this is equivalent to 1.153 x the monthly rental agreed. This is to cover and damages, dilapidations & defaults on the part of the tenant during the tenancy.

No tenancy will commence until funds payable for deposit and the initial period of rent have been cleared within our bank account.

During the Tenancy (payable to the Agent)

Payment of interest for the late payment of rent 3% above Bank of England base rate.

During the Tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage
  • Communications – telephone and broadband
  • Installation of cable/satellite
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Lost Keys or other Security Devices

Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15 per hour inclusive of VAT of actual time incurred, if appropriate, for the time taken replacing any lost keys or security devices.

Variation of Contract (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.

Change of Sharer (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher; To cover the costs associated with amending the tenancy agreement to reflect the change.

Early release from tenancy

If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:

i) Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner

ii) Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner

iii) There will be a charge, if appropriate, for the landlord’s costs for re letting the property.

iv) These costs will be no more than the maximum amount of rent outstanding should the contract have continued until its earliest permissible termination after service of appropriate notice.

Other permitted payments

Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.

Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant(s) or an associate of the tenant(s), or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant(s). Northwood reserve the right to deduct any unpaid monies from the deposit.

Company Lets

Company lets will incur an Administration and Referencing fee of £300 per new tenancy including VAT . Subsequent fixed term renewals will incur a £75 renewal charge including VAT. Any works required at the end of a Company let will incur an Administration fee of the higher of 10% of the value of works completed or £30 including VAT.

Tenant Protection

We hold Client Money Protection through Propertymark under licence number A4139. For more details about Propertymark, please click here. To view our certificate, please see below. We are also a member of The Property Ombudsman, which is a redress scheme.


Client Money Protection Certificate

Client Money Protection Certificate

Contact The Crewe & Sandbach Team

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