The likelihood is that you will have signed a terms of business document, management agreement or suchlike when you first placed your property with your current agent. That document will set out how much notice you may (or may not) need to give to end your current arrangements, whether or not you are tied into a minimum initial period and whether a fee would be due for bringing matters to a close.
Keep in mind that if your current agent has been failing to provide the service levels set out in the terms of business to a material extent or if they are looking to change the terms significantly, they are unlikely to be able to hold you to the original terms. We will be happy to review any documents confidentially for you before you make any decision about moving agent.
If you decide you would like to move your property to Northwood then, subject to it meeting our standard criteria for location and condition, you just need to:
- issue notice to end your current arrangements
- confirm your instructions to us and then
- sit back and let us do the rest
The next steps include us contacting the current agent to make arrangements for handover on the agreed date, introducing ourselves to the tenant and providing them with contact details, collecting and collating the various documents and keys on the day of handover, making sure the tenancy deposit sum is re-registered under our membership to ensure continual protection and is passed over to us smoothly, arranging an initial property inspection soon after handover (this is an opportunity for us not only to view the property but also to listen to any concerns your tenant may have as the chances are, if you’ve been unhappy with things, the tenants will have been also) and to sort out issuing and completing new Northwood documentation.
Once all this is in place, we will process a payment of £250 to you as a “Thank You” for switching your property to us. Should you decide to place your property elsewhere again within the first 12 months, all we ask is that you reimburse £100 to us towards our administration costs.
You can select from our Fully-Managed service or our hallmark and highly popular Guaranteed Rent contract available with 1, 2 and 3-year agreements with full property management – the perfect “Let it and Forget it” solution for many landlords.
Customer service is the heart of our business and we are proud to have won awards, such as the allAgents Gold Award for Best Lettings Branch in WR1 on many occasions based on customer feedback.
For more information about our We Switch You service, please see below and complete the brief details and we will contact you shortly.
Alternatively, please contact the office and one of our friendly team will be happy to help.