Report Maintenance

Reporting a Maintenance Issue at Your Property

At Northwood Worcester, we use a WhatsApp based maintenance reporting system to make reporting issues quicker, easier and more efficient. This helps us allocate work faster and keeps communication in one place throughout the repair process.

Report an Issue on WhatsApp

If you have a maintenance issue that needs attention, please use the button below to start your report via WhatsApp.

Alternatively, scan the QR code below using your mobile phone.

Once you click the button or scan the QR code, a WhatsApp chat will open. You can report your maintenance issue and include relevant photos or videos to help us understand the problem.

You can also save the following number to your contacts and send your maintenance request directly via WhatsApp:

+44 7897 034000

Contacting the Office

You can still contact our office by email or telephone for general enquiries. However, WhatsApp is the primary route for all maintenance related communication, as it allows us to respond more efficiently and keep you updated throughout the repair process.

If you have any questions about using this process, please contact our team.

Don't Have WhatsApp?

If you do not have WhatsApp, you can still report a maintenance issue using our online reporting form.