Northwood in Stoke have a huge commitment to our local area, from simple gestures like sponsoring the local resident’s association Christmas tree to actively encouraging inward investment to our area.
We are constantly driving inward investment from our landlord clients and investors alike. We are very proud that the Stoke-on-Trent and Newcastle-under-Lyme areas are our home towns. It’s a joy to advise clients on where to buy, areas that are on the up, finding suitable properties for them to be able to add value and thus be able to offer great home to our neighbours.
Our clients are often buying properties, refurbishing them and bringing them to a standard above that required by the unfit homes standards, often improving the energy efficiency of the properties along the way.
We are often asked to manage these properties on behalf of the investors, and so ongoing maintenance and improvement is inevitably required to continue to meet required safety obligations and for general maintenance to keep the property in good order. This is where we do our utmost to find great local trades people, making sure that the local economy benefits from every pound spent.
Contractors are regularly used to perform maintenance tasks on our managed properties, they are an extension of our team and are expected to have similar values to Northwood. We pay all invoices promptly and have been dealing with many of our contractors since we opened our doors.
We also work with several trusted partners who we also see as an extension of our team. These trusted partners offer useful additional services such as financial advice and allow us to offer a full service to our clients. These partners must have similar levels of compliance to ourselves and an attitude to their teams that we can all be proud of.
It is an honour to be able to serve our team. We offer the best possible working environment that we can, invest in technologies and regular training to make their day as easy as possible, and give continued personal development. We pay fixed salaries with opportunities to earn commissions and bonuses to enhance our team’s personal circumstances, no-one works on a zero-hour contract. Our team predominantly work full time although a couple of our team work on a part-time basis to fit around their personal commitments. We understand that they may need time to visit school for a child’s assembly or sports day, it’s understood that we all have the odd crisis that needs sorting so simple flexibility is a given. The most important bit is that we all strive to be better than our competition and have some fun along the way.