Additional Tenant Services – Northwood Exeter
At Northwood Exeter, we believe renting a home should be simple, secure, and stress-free.
That’s why we go beyond basic property management to provide a range of additional tenant services designed to make your renting experience smoother, safer, and more enjoyable.
Whether you’re moving in, settling down, or planning your next step, we’re here to help every step of the way.
1. Deposit Protection
Your security deposit is fully protected under a government-approved tenancy deposit scheme, ensuring your money is safe and your rights are protected.
We’ll confirm all deposit details in writing at the start of your tenancy and provide official documentation for your records.
2. Tenant Insurance Options
We can connect you with trusted insurance providers offering specialist tenant contents and liability insurance.
This protects your personal belongings and helps cover accidental damage to the property — providing valuable reassurance during your tenancy.
3. Utilities and Council Tax Support
Moving in doesn’t have to be complicated.
Our team can help you set up your utility accounts, broadband, and council tax quickly and correctly, ensuring a smooth start in your new home.
We’ll guide you through meter readings, supplier contacts, and change-of-occupancy forms if needed.
4. Moving Services and Referrals
Through our local partnerships, we can recommend reliable removal companies, cleaners, and storage solutions to help make moving day effortless.
We can even assist with key handovers and check-in coordination to keep everything running smoothly.
5. Renewal and Moving-On Support
When your tenancy ends, we make the transition easy.
We’ll support you with renewals, notice periods, and deposit return guidance, as well as help you find your next Northwood-managed property in Exeter or beyond.
6. Tenant Referral Rewards
Love your experience with Northwood Exeter?
If you recommend a friend or colleague who rents a property with us, you’ll both receive a thank-you reward.
(It’s our way of showing appreciation for sharing the Northwood experience.)
Visit our Refer a Friend page to find out more.
We’re Here to Make Renting Easier
At Northwood Exeter, we’re committed to giving tenants a professional, transparent, and supportive service — not just at move-in, but throughout your tenancy.
Contact our team today if you’d like to learn more about our additional services or to discuss your current tenancy.