Ashford Tenant Info

Tenant Fees post 1st June 2019 (please see below)


TENANT FEE GUIDE

Before the tenancy starts (payable to Northwood (Ashford) Ltd, “the Agent”)

Holding Deposit* - Maximum of 1 weeks rent (per tenancy)

* This may be a non-refundable payment

This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.

It will be returned to you in the event the landlord is unable to proceed.

Deposit**  - 5 Weeks rent

**This is to cover any damages, dilapidations & defaults on the part of the tenant during the tenancy.

During the Tenancy (payable to the Agent)

Payment of interest for the late payment of rent 3% above Bank of England base rate.

During the Tenancy if permitted and applicable

Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Lost Keys or other Security Devices

Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15 (inc VAT), if appropriate, for the time taken replacing any lost keys or security devices

Variation of Contract (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.

Change of Sharer (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher; to cover the costs associated with amending the tenancy agreement to reflect the change.

Early release from tenancy (At Tenant's Request and if agreed by Landlord)

If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:

i)    Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner
ii)    Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date  the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner
iii)    There will be a charge, if appropriate, for the landlord’s costs for re letting the property. 
iv)    These costs will be no more than the maximum amount of rent outstanding

Other permitted payments

Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.

Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant(s) or an associate of the tenant(s), or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant(s). Northwood reserve the right to deduct any unpaid monies from the deposit.

Tenant Protection

We hold Client Money Protection through Safeagent. To view our certificate, please Click Here. We are also a member of The Property Ombudsman, which is a redress scheme. 
 

Tenant Fees for pre 1st June 2019 Tenancies

Explanation of our tenant fees permitted under the Tenant Fees Act 2019 transitional provisions, where fees are written into existing tenancy agreements. These apply to all tenancy agreements granted or signed and executed before 1st June 2019, and can be charged up until 31st May 2020.


A full breakdown of our fees can be found further down this page.


All fees include VAT where applicable
 

Renewal Charge

Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further fixed term there will be no charge. However, if you request a variation or change in tenancy (e.g. adding or removing a tenant from the tenancy agreement) we will charge £50 to recover our reasonable costs. This amount is payable in advance and must be received prior to a new agreement being signed.


Late Payment of Rent letter

We reserve the right to charge a fee for reminding you of and requesting for immediate payment any rents that are received more than three days late from the due date.
 

Future Mortgage/Landlord referencing

We are normally pleased to provide a reference for the above purpose. To cover our costs in administration we may charge a fee for this service.

Check out

We may charge a fee for the Check Out appointment.

If we are unable to complete the agreed Check Out appointment due to unreasonable delays by you on the day of the appointment, you may also be charged to cover our reasonable costs. Please also note that rent is payable until the day you move out of the property and surrender the keys.

 

Our tenant fees for tenancies pre 1st June 2019 are as follows:

 

 
Charge (inclusive of VAT where applicable)
Reservation Fee (Holding Deposit) One week's rent
Late Payment of Rent Charge 3.0% above The Bank of England APR

Variation or Change in Tenancy Fee

                                                                                  £50.00

Early Release from Tenancy Charge Reasonable costs to re-let
Mortgage/Landlord Reference Fee No charge
Lost Keys/Security Device Charge

Reasonable costs to replace loss and/or Agent’s time at £15/hr

Overpayment of Rent after Termination of Tenancy Charge Bank charges incurred

We hold Client Money Protection through Safeagent. To view our certificate, please Click Here. We are also a member of The Property Ombudsman, which is a redress scheme.
Northwood Ashford
Opening Times Monday - Friday 9:00 - 18:00 Saturday 9:00 - 16:00 Sunday Closed
Registered Office: Northwood (Ashford) Ltd, 22a Bank Street, Ashford, Kent, TN23 1BE. Reg No.: 09892379 VAT Registration Number: 249 3954 64
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