Joanne is a highly ambitious and successful professional, with over 25 years experience within the Estate Agency & Mortgage market. She understands the customers pressures which can arise when selling or buying a home and strives to provide the very best Customer Service experience at all times. As a fully qualified independent financial expert, If you require any advice on the local area or the current housing and mortgage markets, please feel free to pop along to Silver Street for a free coffee and chat.
Previously employed as a senior member of a privately owned global branded goods business, with experience and knowledge gained over a 25-year career in sales. I hope to be able to bring wider business experience to the Northwood Lincoln Team, to help deliver and meet our customers expectations at all times.
Having full responsibility for the management of over 650 properties and day to day running of the Lincoln office for in-excess of 8 years, Clair has an in-depth knowledge of developing, maintaining and managing a large property portfolio. She has a great working relationship with landlords / tenants and contractors, to ensure our customers homes are well looked after and all comply with the ever changing health and safety & other legislation. If your passing pop in for a chat to brighten up her days.
Senior Lettings Consultant
Imogen began her career within the Property Industry at Northwood Lincoln in June 2017 as a Lettings Negotiator, and has since developed skills in both Residential Sales and Lettings. She has spent her time expanding her knowledge of the industry, and now holds the role of our Senior Consultant within the Lettings Department. In her previous employment, Imogen was awarded Most Customer Centred Person across the whole company, securing this award over four thousand other employees a skill she has continued to use within her Lettings role. She will be working with the team to ensure that this level of Customer Service is standard at Northwood & Walters Lincoln.
Having started her lettings career 21 years ago, Karen has seen many changes to the industry with hundreds of legislation changes and many advancements in standards and expectations.
Karen holds the CRLM (Certificate In Residential lettings & Management) degree level qualification, which is the equivalent of todays Level 4 ARLA Propertymark examination and is the highest qualification currently on offer in the industry.
Karen has always loved the varied challenges the lettings industry throws at you on a daily basis and throughout her career has worked in all of the different departments, Inventory & Checkouts, Administration, Accounts, Valuing and the dreaded Property Maintenance, knowing all of the different aspects of the job and understanding all the challenges each of our colleagues faces on a daily basis definitely helps when being part of a team.
Chloe is new to the property industry, but brings with her a background of sales experience. She loves meeting new people and putting her customer service skills to good use. If youre looking to rent a property, Chloe will process your application from start to finish, whilst answering any questions you may have in-between.
Trainee Property Manager
Kaitlin is an outgoing, confident individual with experience in Residential Sales, Lettings, Business Administration and Customer Service. She first started at Northwood when she was 16 as an apprentice in the Administration Department, as her experience and skills developed she looked elsewhere to widened her knowledge within the property industry.
This resulted in Kaitlin rejoining Northwood back in May 2018 as a Trainee Property Manager. Her aspiration is to become a fully trained Property Manger. She enjoys every aspect of the maintenance role, helping and rectifying issues for both landlords and tenants.
Chris is a familiar face on Silver Street, joining Walter's Estate Agents over 20 years ago and work up from Office Junior to Senior Valuer. With our recent acquisition of Walter's, Chris has now been promoted to Sales Manager / Valuer. Chris brings a wealth of knowledge to the team and enjoys meeting new people. Being a member of the National Association of Estate Agents, Chris brings professionalism in all aspects of his work.
When Chris isnt working hard he enjoys nothing more than spending time with his son and newborn daughter.
Senior Sales Consultant
David is a qualified property professional being a member of the National Association of Estate Agents (NAEA) ensuring all of our clients needs are met to the highest of industry standards.
David has worked in the industry for 7 years, in his spare time he is a youth football coach and enjoys spending time with his family in Lincoln.
Since completing her degree at the University of Lincoln in 2006 Donna found herself in the world of property and she hasnt looked back since. Donna started out as an Administrator with a local independent Estate Agent and with her dedication and hard work she went on to become a successful Negotiator and Manager. Now with over 11 years in the industry Donna has worked in all areas of the business. With her knowledge and work ethic she is a real asset to the sales team.
While not at work Donna enjoys spending time with her two German Shepherd dogs and jazzes up her evenings playing the saxophone and clarinet.