Tenant Resources – Northwood Exeter
At Northwood Exeter, we want every tenant to feel supported, informed, and confident throughout their tenancy.
This Tenant Resources Hub brings together useful information, guides, and tools to help you manage your home, understand your rights, and make the most of your renting experience.
Whether you’re moving in, renewing, or getting ready to move out — we’ve got you covered.
Essential Tenant Guides
1. Moving In Guide
Your step-by-step checklist for a smooth start.
Learn what to expect before you move in — including document checks, key handovers, and setting up utilities and council tax.
2. Understanding Your Tenancy Agreement
A plain-English breakdown of what your agreement means, including your rights, responsibilities, and key policies like notice periods, renewals, and deposit protection.
3. Maintenance and Emergencies
Know what to do if something goes wrong.
From routine repairs to urgent emergencies, our Maintenance and Emergencies page explains exactly how to get help fast.
4. End of Tenancy and Deposit Returns
Understand the check-out process, how deposits are handled, and what steps you can take to ensure a smooth, fair return.
We’ll guide you through cleaning, final inspections, and utility handovers.
Helpful Downloads & Tools
- Moving-In Checklist
- Tenant Responsibilities Guide
- End of Tenancy Preparation List
- How to Report Maintenance Issues (Step-by-Step)
- Exeter Tenant Support Contacts
(Ask our team for a digital or printed copy of any of these guides, or download them via our website.)
Local Living in Exeter
Moving to Exeter? We’ve put together a quick guide to help you feel at home:
- Neighbourhood Insights: Learn about the best areas to rent, from city-centre apartments to quiet family suburbs.
- Transport Links: Explore easy connections across Devon and beyond.
- Local Amenities: Discover Exeter’s top-rated cafés, shops, and green spaces.
- Student and Professional Lettings: Find the right area for your lifestyle and budget.
Our team lives and works in Exeter — so we’re always happy to share local tips and recommendations.
Explore More Tenant Support
- Maintenance and Emergencies – What to do and who to call
- Additional Services – Insurance, utilities, and moving support
- Refer a Friend – Recommend someone to Northwood and earn a reward
- What to Expect – A complete overview of renting with Northwood Exeter
We’re Here to Help
At Northwood Exeter, we take pride in providing tenants with clear advice, reliable support, and a professional service from start to finish.
If you can’t find what you’re looking for here, our friendly team is just a call or message away.
Contact Northwood Exeter for personal support or to request your free Tenant Resource Pack.