Great service from Northwood's team & their guaranteed package. As an overseas landlord it's worth every penny to know that if any problems emerge, my tenants will be able to get it settled right away and I don't miss out on income to pay my mortgage if it's ever empty! Yes there are cheaper options, but VALUE trumps COST every time and Northwood is very good value.
I recently sold my house through Northwood Basingstoke and having nothing but praises for the quality of service I have been provided, our agent Beth was a delight and she made sure she did everything within her power to make sure we experienced a straight forward transaction without any hassle.
In a word, Northwood have been fabulous to deal with. Nothing is ever too much trouble and they have made my purchase exciting and stress free. I would definitely recommend them!
We are currently buying a property via Northwood and have found the service to be very good - Beth is knowledgeable and reliable and we would certainly recommend.
If ever there is a problem, they are very fast to respond and solve. They have made renting easy and stress free. Always happy and will to help, nothing ever seems to much trouble to them. I would highly recommend them to anyone thinking of renting
We recently bought a property as an investment and chose to let it through the Northwood Guaranteed Rent Scheme. The amount of monthly rental income Northwood were offering was surprisingly good and whilst we could have achieved more by letting the property ourselves, I think in the long run we are better off due to not having the extra cost of finding/vetting tenants and non income periods whilst the property is empty. Also the management of the property has been excellent. They are quick to respond to issues, always offer an option for us to resolve the issue or let Northwood resolve it. This investment has become very much hassle free.
Living abroad means that we really need someone to be there to deal with issues straight away and Carly and the team have been fantastic in supporting us. Rental with no stress. Highly recommended
I wouldn't hesitate to recommend working with Northwood to any prospective Landlords or those wishing to switch estate agents. I switched to Northwood after a bad experience with another competitor Estate Agent and i have not had one problem in the 18months we've worked together. They are very honest about every situation, i can trust them 100% with my property and with any advise i look for. I can't fault the service at all and its really nice to be pleasantly surprised by the attitudes of the staff here, elsewhere has been quite pushy and very sales orientated, meaning when the sale (Tenant is in) the customer service falls and they aren't interested in helping you. This isn't the case with Carly and her team at all. I couldn't recommend them enough!