We had just moved from Canada to the United Kingdom. Via Northwood we found our new home (to let) in record type. Pav was amazing. He worked with our busy and tight schedule to show us as many properties as possible and really seemed to get what we were looking for. We even ran into him on his off time in the supermarket and he still made himself available for our questions. Katie has been our point of contact after signing the lease and I absolutely love how detail oriented she is. She is always on the ball and ready to help if anything is wrong or answer any questions. I would definitely recommend Northwood - Maidenhead Letting Agency to anyone.
I've been renting flats and houses in Maidenhead area for 13 years and after some really bad experiences I finally found Northwood. This is definitely the best, most reliable and honest agency I've ever dealt with. Additionally, the emails and calls response rate is amazing, all problems are resolved on time and each case is kept open until tenant is fully satisfied. There were no hidden fees or problems with our flat and we felt that the whole team (Katie, Pav and Lingam) treated us tenants the same way they treat the landlord. I feel that other agencies don't do that. Please keep up the good work
Having been dealing with the staff at Northwood Maidenhead for the first time, we have been nothing but absolutely pleased with how everything is dealt with - fast and efficient. 6 STARS!!
Pav kept me up to date with every stage of the process of letting my property out, all employees were helpful and did their job very well.
Fantastic service again from Lingam and Pav. They have always found excellent tenants for my property and I now don't even look elsewhere when a tenancy agreement comes to an end - I just go straight to Northwood Lettings. Thank you.
Pav, Lingam and Katie at Northwood Maidenhead branch were great. They found superb tenants for a property where another estate agent failed to deliver. I was very impressed with the superb communication from the Northwood team. When things were slow, they called me and updated me...and when things were great they did the same. The professional approach by the company was a breath of fresh air. Even though this brand is still developing and perhaps not the first name that comes to mind when looking for a letting agent, I would definitely recommend Northwood Maidenhead for their hard work, energy invested, support, follow through and great success. Thank you team!
I have used Northwood Maidenhead estate agents to find a let proeprty for 2 property's now over the past couple of years and have found them to be very helpful.
The level of service I have received from Pav has been extremely exceptional, I would like to say a big thank you to him and the team at Northwood Maidenhead for the positive attitude that they give.
After 13 months on the market with another local estate agents I decided to give northwood a go . The whole team in northwood Maidenhead were amazing but one guy called PAV took our house on and with in 2/3 weeks we already had an offer nothing was to much from start to finish with updates throughout the whole process. I am extremely happy with northwood in every sense but Pav really did get the job done in an amazing time . I would recommend northwood estate agents to anyone who wants to sale there house . Service/communication/fees and just the whole experience with these guys made selling our house a very easy and pleasant experience 10/10
Excellent service from Northwood Maidenhead estate agents throughout the whole selling process. We were kept totally informed of all developments as the sale progressed. We also achieved the required selling price for the property despite a few complications along the way.
Northwood Maidenhead are a very good letting agent to work with and looking forwarding to working with them in the near future. All staff very helpful
I put my property to let via another agent in Maidenhead, while it was being re furbished and after two weeks they only had two viewings. Then it went on with Northwood Maidenhead estate agents, who had over six viewings lined up within 3 days of them having the property. The third couple who viewed decided to take the property. And the transaction went very smoothly. 6 months in tenants happy landlord happy. And all paperwork was done without any fuss. Thank you Northwood lettings team
Excellent service from first contact, property had been on market to let for 5 weeks with another agent, Pav at Northwood let it on day he was instructed to market it, very happy with levels of service and communication from Northwood Maidenhead.
Excellent service from initial contact. Punctual at appointments, responsive to emails and queries. Found the right tenants for my property. Highly recommend Northwood Maidenhead as a letting agent.
I recently sold my house through Northwood maidenhead. very impressed with the way the whole process was handled from start to finish. I was with another local agent for a long time when a chap called Pav from Northwood approached me. what they achieved was unbelievable - they didn't only find a buyer within a matter of weeks, but also got the price I wanted. I cannot recommend Northwood highly enough. Infact I have already done so.
Pav was extremely helpfull finding us a property,he gave us a very professional tour of the property and a smooth journey with all the paperwork. All in all a thoroughly impressive experience.
We found Pav to be very professional and passionate about his work in Maidenhead. He is a great ambassador for the area and managed to secure us tenants within 48 hours, that speaks for itself!
Summer is FANTASTIC right from the start. She is so professional and the level of service provided to us was beyond excellent. She understood what the word Customer Service is. Respectful and all promises delivered in time. I have experienced different services to different Agencies and the level of services I have experienced is no where near to what Summer provided to us. After signing the contract, Summer is still continuing to provide a high quality service and she is still maintaining her good relationship with us. We like her work ethic and Summer is an absolute asset to wherever she works. Lingam was also excellent and helped us all the way thru.
Both Summer and Lingam have been perfect until now.
Trying to reply to all my questions as soon as possible and following all my tenancy process very close.
If they keep this during all my tenancy I will became, for sure, their client as long as I'm renting.
I am truly happy with the exceptional customer services I received from Northwood Team(Lingam, Summer & Pav).
They have provided me superb services at all times throughout the period of finding a rental property.
I would like to wish them all the success.
I am very impressed by hard work ethic and efficiency in finding the right tenants. Very friendly people as well. Guaranteed Rent for me is perfect - would highly recommend it.
I am a landlady who has been letting several properties in Maidenhead for the last 34 years. Over that time I have dealt with many different letting agencies. By chance, I tried Northwood in Queen Street, Maidenhead. Pav, the chief negotiator, has been exceptional in the service offered both to me and to prospective tenants. He carefully noted my requirements as landlady against those required by a prospective tenant thereby avoiding the tenant wasted viewings. He also kept me informed of the result of each viewing until a suitable and satisfied tenant was found. The service received from Northwood has been very friendly, helpful and of an exceptionally high standard. I will certainly use them in the future and advise friends to do so.
I just want to express my sincere gratitude to you all at Northwood Maidenhead for your superb service. You have all been most helpful in finding a new home for my son and myself. You are the only agent to have shown your help and support to us. Your customer service is above all the rest!! Going out of your way to make this experience as easy as possible. Thank you so very much
Ms Deborah Hicks, Tenant, Maidenhead
To all the staff in Maidenhead at Northwood I just want to express my sincere gratitude to you all for your superb service.You have all been most helpful in finding a new home for my son and myself. You are the only agent to have shown your help and support to us.Your customer service is above all the rest!! Going out of your way to make this experience as easy as possible. Even finding me at work.
Thank you so very much to all you again
Mr A Brennan, Landlord, Maidenhead
Excellent! From the initial contact with Pav, the service I've received as a Landlord has been brilliant. Nothing is too much trouble for them. Rent has been received on time without fail, queries are dealt with immediately and I'm completely confident that the property is being looked after. Would recommend Northwood to any landlord
Miss J Pass, Landlord, Maidenhead
I had to unexpectedly rent out my home quite quickly, and having contact Northwood (after hearing their radio ad) on Monday afternoon, I had an appointment for an agent, Pav Romanay, to visit on Tuesday morning. I had other local agents booked to see the same morning, and expected to go with one of them - the guaranteed rental scheme just didn't make sense to me, I was expecting a catch! Pav was great - he was thorough, clear and concise in explaining the process and details with me. I needed my mortgage covered, guaranteed, every month, and I was anxious about what would happen if a tenant didn't pay or if the property was empty. I was reassured that with Northwood, neither of these situations would affect me, as they would pay me the agree rent regardless. I was underwhelmed by the two local agents who visited, who explained complicated fees and levels of services, additional costs left right and centre, and seemed more interested in winning the business from the each other, than my personal circumstances and requirements. I felt totally confident that Northwood was the right choice - I had nothing to pay them, no hidden check-out fee here, or inventory fee there. They just pay me, every month. End of. The property was on their website by Tuesday afternoon, and tenants were found quickly - not that I was concerned, as I knew my rent would come in even if the property was empty. I feel totally assured that the property will be handed back to me in the same state as I left it, and I would have no hesitation in recommending Northwood to anyone who wants to rent a property - in fact, I already have. Thanks Northwood - a genuine review from a genuinely happy customer, who, when going through a tough time found a company who could genuinely make my life easier.
Mr Thompson, Tenant, Maidenhead
Great service, very professional and they made every effort to ensure things went smoothly. Highly recommended!! Thanks guys!
Mrs Balamba,Tenant, Maidenhead
Very friendly yet professional staff. Made the stress of moving house easier and more straightforward. Thank you.
Mr Ahmed, Landlord, Maidenhead
I would like to say a big thank you to the team at Northwood Maidenhead who have been very helpful to me and help me let my property in a very quick and efficient manner. I would highly recommend anyone with a property to let to use the Northwood team at Maidenhead. It was a pleasure to deal with them.
It was pleasure to deal with the Northwood's team at Maidenhead. When I gave them the instruction to market my property I thought it might take a couple of weeks at least for them to find the right tenant - as that was the case when I marketed previously with other agents. I was pleasantly surprised that they found someone within 3 days - the whole team was very efficient and customer service was top class. I would highly recommend Northwood to anyone wishing to let their property.
Peter T, Landlord, Wokingham
Northwood’s have been managing my Wokingham property for over 10 years in which time I have not had any vacant periods without rental income. I have always found them reliable, helpful and provide a very professional service. As I live abroad it is very important to have an Agent I can rely upon.