I had very negative experience with another agency in High Wycombe and due to reviews I contacted Northwood. I am an overseas landlord and I really need my agency to be my eyes and ears. Due to time difference I was surprised to get an immediate response. They have been brilliant, sorted out maintenance needed, gave advice when I had a nightmare tenant at other agency. Just held my hand in general. They are quick, helpful, positive, constructive and I'm so happy to be a client.
Absolutely the best estate agents. So efficient and helpful. Can't recommend them enough.
As a newcomer to the UK, Northwood was the ONLY agency who was willing to help my partner and I find a rental.... they were the only people who were willing to explain the procedure and help us get our paperwork together and most of all put up with all the questions that we had. I highly recommend them, they will treat you like a human being.
Northwood Wycombe have been a pleasure to deal with from start to finish. Both as a Landlord and a property Vendor. It is a breath of fresh air to finally meet Estate Agents who are honest and professional! I have worked with the family team for over 4 years; in particular Mark and Anne; letting a property and then selling two properties with the help of their expertise. I cannot recommend them highly enough.
Northwood have managed my property now for seven years and I have always been very pleased with their level of service and professionalism. They are also invariably polite and friendly. I would not hesitate to recommend them as letting agents.
Kelly was fantastic with all the hard work she put in which quickly secured my perfect home! Kelly was contactable at all time and answered all my questions promptly!Kelly was friendly and knowledgeable too. I would definitely recommend Northwood Estate Agents to anyone looking for a property.
Northwood High Wycombe have been a pleasure to deal with from start to finish, both as a landlord and property vendor. It is a breath of fresh air to finally meet Estate Agents who are honest and professional! I have worked with the family team for over 4 years; in particular Mark and Anne; letting a property and then selling two properties with the help of their expertise. I cannot recommend them highly enough.
I have selected Mark and Gemma, but it would be wrong to leave out other staff members to whom I have spoken. All have been courteous and effective.
My wife and I are impressed with the quality of propspective tenants and your insistance on the standards of properties you offer. This means, we the Landlords have to toe the line too!
Kelly at Northwood was extremely helpful during the course of my move. It was my first time moving out alone so naturally I had a million questions. She made my move as simple as possible. Thanks Kelly 5 star service!
Am very pleased with the assistance offered by Louise at Northwood. She always responds in a timely manner and nothing is too much trouble. A real asset to the team.
Louise at Northwood was so helpful and determined to have our issues within the property sorted as soon as possible. She informed me of everything that was happening.
I'm more than happy with the service and can't think of anything to improve on off the top of my head.
Everyone is always friendly. Problems with the flats are raised quickly and sorted efficiently. Advice on rent reviews is generally sound.
Not a lot else to say...except thanks!
Gemma/Northwood has been a great help for me with the rental process. Since this was my first time renting I had a lot of questions. Gemma answered those and and more quickly and clearly.
This has been my first time using an agency. I am pleasantly surprised. Everything was so easy. Gemma walked me through the proves and was always there with a smile. This has been a very stress free process thanks to Gemma and Northwood.
Kelly was extremely helpful during the course of my move. It was my first time moving out alone so naturally i had a million questions in which she was amazing at answering and making my move as simple as possible. Thanks Kelly! 5 Star service!...
I had a great experience with Kelly at Northwood. House searching is so stressful but her efforts made it alot more seamless and the process was very efficient and quick....
read full review
Comment on agent fees
Agent fees were below the average I was quoted throughout the process
Friendly staff, good communication, always available over the phone if needed. Process has been explained step by step. Very happy with the agency....
read full review
Comment on agent fees
for my point of view the fees are little bit overpriced.
Gemma was extremely professional and helpful throughout and I felt she really went the extra mile for me when some unforeseen difficulties arose at my end with a house sale and I thought I might not be able to take up the rental. I am now in the property and loving it and it really is down to Gemma's hard work!
I would like to write a commendation of excellent service to Gemma. Gemma is a true star and made my daughter and myself feel very comfortable. We had been looking at renting for a few weeks and until meeting Gemma all previous agents were okay and some even rude to my circumstances that brought a lot of stress. The minute I meet Gemma changed my views on letting agents she is very professional, attentive to detail and very easy to work with.
Without her it would have been incredibly difficult and stressful. Gemma always went over and beyond to help. Thank you so much Gemma for all your support xxxx I would highly recommend your agents services always, thank you again :)
Comment on agent fees
To be honest I'm not sure about the Agent's fees, as Gemma provided such a professional and happy service I would of paid whatever the fee :)
From day one, Gemma made our experience with Northwood easy and stress-free. Being first time renters meant that we weren't sure about the process, but Gemma was with us every step of the way, helping out wherever she could. When she wasn't in the office, the rest of the team were just as helpful, and they've all made our move into our first flat a memorable experience. Thank you all.
Gemma has been amazing in helping us push through referencing for our move! She has made us feel completely at ease and like we are a valued customer, rather than just another number in another property. She has been contactable, getting back to us with all our enquiries quickly and has pushed through our move in record time! Would highly recommend!
“I thoroughly recommend Northwood of High Wycombe. The staff are very easy to deal with. All are professional, friendly and efficient. Their pricing structure is fair to both Landlords and tenants and they are very responsive to customer’s needs. Use them with confidence!”
Marcus at Northwood Estate Agents in High Wycombe provided outstanding service from first viewing through to completion on the recent purchase of our property. He was reliable throughout, quick to respond to all queries and very helpful and knowledgeable as we were new to the area. We have a lot of experience of Estate Agencies in and around London. This was a very different and positive experience and I would highly recommend Marcus and Northwood.
Northwood Lettings are a great company.Myself and my husband have just rented our lovely new home from this company. The team at Northwood Lettings have been efficient from start to finish,especially Gemma.keeping us both well informed every step of the way, this was a quick and well managed move they listened
I've been both a tenant in the UK and USA, and landlord for 2 properties in the UK over many years. I wish I had met Mark and David at Northwood Wycombe sooner. The professionalism, attention to detail, and commitment to their obligations is outstanding and exceeds any other estate agent I've had dealings with.
I used Northwood to let and manage my property for 7-8 years finishing February 2014. I found Mark and David to be straight talking and honest with their appraisal. Each time a tenant gave notice a new tenant was found with efficiency. I had one tenant who ran into major financial difficulties through no fault of her own and their rent guarantee scheme saved me literally thousands of pounds.
Bar. High Wycombe Landlord
Wonderful company to deal with. Very fair and efficient. Our property was always occupied and the tenants were reliable and clean.
N.A. - High Wycombe Landlord
I have enjoyed 8 years of consistently great service from Northwood for both of my High Wycombe properties. They are a dedicated family team, backed up by very capable and diligent staff. Their Rental Guarantee Scheme has meant that I have never had to worry about a gap in between tenancies. I only wish they could extend their service to other areas of the UK, so they could take over the management of my entire portfolio!
C.Wright. Landlord High Wycombe
The High Wycombe Branch of Northwood have been excellent from the beginning of my dealings with them. Initially they gave positive sound advice on how I was to prepare my property for the rental market and organised trades such as carpet fitters at very competitive rates. subsequently they have provided excellent support and information regarding insurance and liaising between the tenant and myself. All the staff have been professional, informed and approachable. I have no hesitation in recommending Northwood, High Wycombe Branch to anyone thinking of renting their property through an Agent. Re Fees - I have had no problems with fees. Northwood provide several schemes to suit different requirements of prospective landlords, I believe all at competitive rates
I would have no reservations whatsoever in recommending Northwood to other Landlords and I have done so already. The speedy and personalised service is something that has been missing in letting agencies for a while. The sense of care and reliability is very important.
This was a new property to Northwood, and through no fault of Northwood's, we've experienced a few maintenance and aesthetic issues which have been addressed by the Northwood Team as a matter of urgency. We would be happy to use Northwood in the future. All calls and communications are answered promptly and professionally.