Tenant Maintenance - Northwood Hatfield

If you have a maintenance issue, please consult the table within our Tenant Handbook to check whether the issue is your responsibility or the Landlord’s.

Northwood Hatfield maintenance is handled by our centralised Property Management team, based at our Doncaster office, who support tenants across Doncaster, Hatfield and Thorne.

If you need to report a maintenance issue, please use the Northwood Doncaster ActiveRepair system via the “Report a maintenance issue” button below. Your request will be reviewed and prioritised, with urgent issues dealt with as quickly as possible and all cases handled within a reasonable timescale.

Common maintenance issues and basic fault-finding guidance can also be found in the Tenant Handbook, including clarity on landlord and tenant responsibilities.