As a leading letting agent in Northampton, we are a professional team of friendly local experts who are passionate about property, particularly in the Northamptonshire market. Since our establishment over 20 years ago, our primary goal has been to provide outstanding customer service. As a result of our commitment, we are proud to have been awarded the Gold award for customer service as the best Estate Agency and Lettings Agent in Northamptonshire for the past 7 years. These awards from All Agents are based on customer feedback, similar to TripAdvisor reviews in the property industry.
Our letting agents in Northampton are proud to offer a range of services, which we can tailor to fit your individual letting requirements. Whichever service you choose, our philosophy remains the same: we go Over And Above to offer you a great letting experience.
Pretty much the most stressful thing you can do, actually. So we’ve made it our business to take the hassle out of the experience for you. That means that we’re committed to excellent communication, right from the start. There’s nothing more stressful than not being kept up to date and informed as things move along. So whether that is celebrating good news, or breaking bad news – we’ll keep you up to date. We promise.
No two properties are the same (believe us – we’ve seen a few!) and, therefore, no two home purchases or sales are the same. We don’t just have an ‘off the shelf’ service we offer to everyone – we recognise that every customer needs something slightly different, and that’s what we provide. It starts with listening – and understanding exactly what it is you need, right from the start. So our estate agents in Northampton will always begin by having a chat with you to find out a little bit more about you – it just means we can offer you a service that is customised just for you. Whether it simply be understanding the best times to update you via email, telephone or face to face meetings, we can fit in around your lifestyle.
Every one of our managers and every member of our staff know their postcodes inside out. This level of local expertise helps us arrange more viewings, generate more offers and negotiate harder on your behalf!
In today’s world, effective communication and outstanding customer service are essential in every aspect of our lives. However, when we find ourselves lacking in these areas, we often wonder what steps to take. Should we simply complain or continue struggling through life’s challenges, with increases in agent prices, the rising cost of living, and various other challenges thrown your way, it can seem like too much trouble when you have so much else to worry about.
Fortunately, you no longer have to worry, as we are here to alleviate your concerns by taking care of all the hard work for you.
At Northwood Northampton, we are committed to achieving excellence in our chosen profession, so if you are an unhappy landlord, we have developed a solution called ‘WE SWITCH YOU’ to assist you in seamlessly moving agents.
With years of experience on all aspects of the property market in Northampton, please feel free to contact us with any questions. Also our Branch Director Jason Wells writes the Northampton Property Blog that follows the sales and buy-to-let market in Northampton. You’ll find tips, guidance, and analysis that relates specifically to our property market.
