Let’s Make a Difference

At Northwood, we like to think we do things a little differently! We live and breathe all things property, we are probably best described as addicted. But then that’s the basis of our focus on fantastic customer service, it’s how we show how much we care – after all, Property Really Matters! Our Northwood team are at the centre of this service, through a shared vision and values. When you are a part of this team, we work very hard to build great skills, to encourage the right attitude, and to support the drive and desire to improve. When you get the right mix of all these attributes – great things can happen!

Our Mission

To show that a really great estate agent can transform a client’s life for the better.

Our Vision

To be the first choice for customers looking for outstanding customer service in estate agency – a guide and a partner towards property solutions that improve our clients’ wealth, security, and well-being. Nothing matters more than that our clients can rely on us.

The Standards We Hold Ourselves To

  1. Do the right thing
  • Have a good process and follow the process
  • Measure your results; be prepared to be measured by your results
  • Be honest and accountable – see it, own it, solve it, do it
  • Take responsibility – there’s no blame here, but own the issue


  1. Do the very best you can
  • Turn problems into opportunities – this is how we learn and add value
  • Act with urgency – don’t delay!
  • Ask the question ‘what else can I do?’
  • Never settle for second-rate: attention to detail always works


  1. Reject average and strive for better – learn, correct, improve and grow
  • Show that you care – be diligent, listen
  • Be positive, show respect, empathy, understanding and appreciation
  • Say ‘Please. Thank you. My pleasure. I’m sorry. How can I help?’
  • Have each other’s back, engage and work as a team


What are we like? How do our values translate into working life?

  • We are rigorous: we aim to be secure and reliable in a complex world
  • We are innovative: always looking for better. Ideas welcome here!
  • We are collaborative: a flat structure where everyone’s opinion matters
  • We care about real life: we have kids and families – we support each other
  • We want our people to grow: a lifelong commitment to learning
  • We have fun: every day is a challenge, together we can make it better


We are always interested in meeting like-minded individuals who have an interest in working with us. So, whether you have experience in the property industry or you’re a property newbie – if your values are aligned with ours, and you would like to learn more about existing or upcoming opportunities at our Award Winning Agency then please get in touch by emailing gosia.prazeniak@northwoodleicester.com

Latest Vacancies

We don’t have any vacancies at the moment, but please pop back soon. 

Contact The Leicester Team

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