Steve is highly customer service orientated and is the owner of Northwood Bolton which he took over in November 2016. He graduated and worked in chemical engineering but then had a career shift into customer service working in senior management positions for GE, AmEx, Aegon and CHEP. He has built a team delivering excellent customer service; the awards made by allAgents in 2015 and 2016 and the countless recommendations the business receives are a testament to this. Although not from Bolton originally, he has owned Northwood Wigan for over 9 years and so knows the area very well! Steve has achieved the highest qualification in lettings the BTEC Level 4 in Lettings and Residential Management. He would love to hear from homeowners / landlords who are looking to sell/rent their property.
Senior Sales & Lettings Administrator
Karen has worked for Northwood Bolton since July 2017, with 12 years in the Lettings Industry she has brought valuable knowledge not only of the industry, but also an in-depth knowledge of the Bolton, Horwich and surrounding area. She is also ARLA qualified. Karen understands the importance of maintaining pleasant working relationships, and strives to provide excellent customer service.
Rebecca began her role at Northwood Bolton in February 2014, after working within the community in the local media industry for 13 years. She prides herself on her extensive knowledge of the Bolton area, and over the years has gained a breadth of familiarity and experience in the Lettings Industry. Rebecca is very efficient in her day to day role, and is driven to provide exceptional customer service to our clients.
Sarah joined Northwood Bolton in May 2017, after working in the retail sector for 6 years. She is also currently completing a degree in Psychology. Sarah decided to follow in her father’s footsteps, with her passion for delivering quality customer service and an eye for detail she has quickly discovered her drive to provide every client with the highest level of service. Sarah works closely with Landlords and Tenants to ensure the smooth running and maintenance of agreements, and enjoys building relationships with our clients.
Diana joined Northwood Bolton in October 2016 as a customer service advisor, since her time here Diana has progressed into her Sales Negotiator role, having previously worked for a Bolton based business transfer agent for 9 years. Diana brings with her not just knowledge of the area, but also her skills in creating fantastic relationships with both vendors and purchasers. She now strives to work with vendors and buyers to ensure the smooth running of Sales. Diana is driven by her excellent customer service skills, she enjoys communicating with clients and prides herself on being prompt, friendly and helpful.
Angelas duties include viewings, inspections, inventories, check ins and check outs. Angela is responsible to guide Tenants through every stage of finding their perfect property for rent in Bolton and to ensure that they are happy in their chosen home.
Meganne joined Northwood in February on a part time basis to assist with administrative jobs. She is currently completing a degree in Forensic Psychology and has lived in Bolton all her life. Meganne is passionate about providing excellent customer service and always works in an efficient manner. She is also known for her extensive involvement with charities over the years, Meganne is the youngest patron for the Zak Vali Foundation.
Bolton has so much to offer from museums jam-packed with ancient artefacts to breathtaking countryside and everything else in between, award-winning attractions, behind the scenes tours, fast-paced sport and leisurely country walks.
The choice is yours...
Bolton team testimonials
What can I say they are fantastic. There is great communication, things get done and they are friendly. I have used them for 8 years and these are a great team. I would always recommend them !!! They are very professional. Well done Northwood Bolton
I have rented my property with Northwood for just over 6 months & the whole experience I have had with all the staff members from first ringing to vie the property, to viewing, applying, contracts & moving in has been the most stress free process I have encountered with a letting agent. I have rented for over 10 years & have experienced both good & bad agents & landlords & I can say without question that Northwood Bolton are exceptional in their field, professional to the point that as a tenant I feel confident & settled in my home. That is down to the staff! Any repairs or questions, however small are dealt with quickly & efficiently. If they can't you are informed & kept appraised of the situation. Should be more letting agents with Northwood Bolton's ethos.
The reason why I like Northwood is because the staff are all really friendly and approachable, nothing is too much trouble for them, you can ring them as many times as you like and they are as nice to you on the last call as they were on the 1st. They are on the ball keeping you up-to-date with everything, but mainly they don't lie to you, they tell you exactly how it is. I would have no hesitation whatsoever in recommending them. Thank You Northwood, well done! you are doing a GREAT job
Excellent team. Cheerful, friendly and very helpful staff when answering our questions explaining whole process clearly and honestly keeping us in the picture of what to expect. Sold when other agents were slow to act or didn't have their customers best interest at heart.
Excellent all the way through I would highly recommend this company to deal with. Adam, Leanne and Becky were a pleasure to deal with and any queries that came up they dealt with them very quickly and efficiently. A very professional team of people.
I would highly recommend the Northwood team at the Bolton Branch. Very friendly and deal with my enquiries quickly and efficiently.
Mrs K Openshaw
Working within the legal sector I knew if various different estate agents, however after meeting with a few we decided Northwood would be best suited for us. The staff were helpful, approachable and always happy to answer any questions we had. I would highly recommend them to friends & family.
Great communication and proactive approach. Also really good at safeguarding a landlord's interests whether in referencing or keeping on top of any potential problems before they become big issues
Leanne and the team at Northwood exceeded in my expectation, having used other agents before I have to say it has been a much more pleasurable experience dealing with a professional agent like Leanne and her team , nothing is too much trouble highly recommend them
Mrs J Armitage
Upon requesting that Northwood come out and view my property for a valuation with a view to selling it, Adam attended within 24hrs. Upon me actually instructing Leanne that I wish to sell with Northwood, Leanne organised the for sale board went up the following morning. Adam came out within 24hrs and signed up paperwork and by the Monday am it went on Zoopla. That was this week 3/8/15 and I have had an offer on it. Thank you for acting so quickly. I have recommended Northwood to colleagues at work.
About Northwood Bolton
As a leading Bolton estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Are you a landlord?
For landlords who are thinking of letting their property in Bolton or surrounding area, we have a variety of property management schemes available, ranging from the traditional to our highly popular Guaranteed Rental Income Scheme which offers hassle free property management whilst guaranteeing the rent even if the property is vacant! Hassle free property management? No void periods? Fixed income every month? Legal costs covered? The perfect 'let and forget' solution. Every landlord is unique and every property is different, it is our job to find the right option for you.
Looking to sell?
Here at Northwood Bolton we understand that whether you're buying your first home or selling your third, it can potentially be one of the most stressful life events that you can undertake. We believe that in order to achieve that dream sale, it's vital to understand your particular needs to make the sales process successful and stress-free. We offer free market appraisals and expert advice about the local property market. Interested in selling your property with Northwood? Here's what we can do: Thinking of selling?