Covid-19 Corona Virus:
Following the Governments announcement 23 March 2020
The Northwood Stoke on Trent office is now closed, we will be working on a skeleton staff from home and ask that you are patient with our team as they do everything to assist you.
Viewings: All viewings are deemed as unessential and have ceased for the period the country is in lockdown.
Sales: We know that certain properties are in the process between offer and completion, all relevant parties are advised to speak with their solicitors in the first instance, Sam will be working from home to assist with any issues that you are unsure about.
Lettings: We will only be looking at emergency maintenance issues and your safety as always will be our priority, if a gas safety certificate is due to be completed during the lockdown period we will contact you to arrange a suitable time. Please see the detail below regarding the safety and wellbeing of both yourself and our contractor partners.
Non- exhaustive List of Urgent maintenance issues:
Communication: Our office phones will not be answered, we will respond to emails via email@example.com
Access Safety and Wellbeing:
We may require access by our contractors to conduct emergency or safety inspections or maintenance visits.
What we request of you:
We ask that you make every provision for the visit to take place.
You must inform us or the relevant contractor if you are in anyway effected by the virus.
We request that during any visit you limit your contact i.e. stay in another room away from the contractor. Go outside during the visit and practice safe distancing of a minimum of 2 meters.
Following the visit ensure you clean down and sanitize the area that the contractor has had access to, we will be requesting that contractors sanitize areas where they have worked.
Your help and consideration through these unprecedented times is much appreciated, we thank you for your understanding and normal services will be resumed as soon as we are able to.
We wish you good health
Steve and Deb Swann
Northwood (Stoke on Trent) Ltd
Looking to buy, sell, rent or let in Stoke on Trent? Buy, sell, rent or let in Newcastle under Lyme?
Then look no further!
Northwood has the team to look after your enquiry, we offer the full range of sales, lettings and property management, including the ever-popular Guaranteed Rent service - the perfect hands-off let it and forget it solution for landlords.
So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with us today.
For landlords who are thinking of letting their property in Stoke on Trent or Newcastle under Lyme we have a variety of property management schemes available to suit each investor experienced or novice ranging from Tenant Find, Rent Collection, Fully Managed to our highly popular Guaranteed Rent service which offers hassle free property management and also guaranteeing rent even if the property is vacant!
For those looking for a comprehensive service to sell your property, we offer an unparalleled value for money service. Initial advice is always free and without obligation so feel free to call us today to arrange for one of the team to meet with you to discuss your individual requirements. We understand that selling and moving home is a stressful time so we offer the service level to make it as simple as possible from accompanied viewings if you feel uncomfortable conducting a viewing, negotiating the very best deal for you, arranging any mortgage advice if required, sorting the conveyancing (The legal bits) and can even assist with finding someone to help with the move. So for the complete service, you would expect from a professional team why not give us a call and see how we can help get you moving.
Our team at the Stoke office are proud to have received awards for customer service from the All Agents independent review site, as reviewed by our Landlords, Tenants, Buyers and Sellers. Our clients are our number 1 focus, we strive to offer the very best level of service to all of our clients:
Gold for Best Letting Agent in 3 categories, Best Letting Agent in ST4, Best Letting Agent in Stoke on Trent and Best Letting Agent in Staffordshire for 2015
Further awards for our Estate Agency service, Gold for Best Estate Agent in ST4 and Silver for Best Estate Agent in Stoke on Trent. The success continued in to 2016 with Silver awards for best overall agent, lettings agent and estate agent in the city.
2017 saw this move on to our Feefo Gold Service Provider status being granted for our constant positive reviews over 2017.
Thank you without your reviews and feedback we would not be able to improve.
The Important Bit
We handle clients money, we understand this is of great importance, please relax we have full client money handling procedures in place, are members of Safeagent and The Property Ombudsman. We hold Clients Money Protection insurance provided by Safeagent
Report a maintenance issue
If you would like to report a maintenance issue then please do so by following the link below.
Photo of Gladstone Museum by kind permission of The Sentinel www.thisisstaffordshire.co.uk
The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to minimise the risk to our clients, staff and others.
For more information click here