Property Manager – Northwood Lettings & Estate Agency

Superb Career Prospects with Northwood Lettings & Estate Agency

Northwood continues to build upon its strong reputation as the Letting and Estate Agent of choice in the North East.

Locally owned and managed, Northwood’s dedication to providing excellent customer service has driven continued growth and we are looking to add to our team of property specialists. We are always looking for highly motivated professionals with an eye for detail and the dedication to always provide a first-class service.

 We offer various property management schemes, including our highly popular Guaranteed Rent service, providing hassle-free property management and guaranteed rent even if the property is vacant. Laura, Matt and their award-winning team have a wealth of expertise in the North-east property market for 17 years, and a genuine passion for getting it right every time. From providing landlords with a ‘perfect tenant’ solution, matching families with their forever home or securing a successful investment, we are equally committed to supporting our community and investing in our team. It’s our mission to build a brighter future for all.

We are excited to share that we have an opportunity for a Full time Property Manager.

⭐The Role

As a Property Manager, you will manage a portfolio of rental properties and deliver a first‑class service to both landlords and tenants. We are looking for a candidate with experience in this area. Customer service is at the heart of this role and a proven track record of providing excellent service to both Landlords and Tenants is key.

This is a varied, fast‑paced role covering the full lettings and property management cycle, including:

• Reporting to Branch Managers and Directors
• Providing front‑of‑house support, including answering calls, managing keys and assisting with day‑to‑day reception duties
• Marketing properties and conducting viewings
• Tenant referencing, check‑ins and check‑outs
• Managing maintenance, inspections and re‑lets
• Handling landlord and tenant enquiries
• Deposit negotiations and rent increase administration
• Maintaining accurate records and inbox management
• Building strong relationships across our landlord and tenant base
• Working collaboratively with the lettings and sales teams
• Attending company and networking events to build relationships, create brand awareness and contribute to the growth of the business
• Meeting company targets and contributing to team goals
• Using the company CRM system effectively
• Ability to work across all three sites – Rosemount, Inverurie and Banchory – as required (pool cars provided)

⭐ What We’re Looking For

• Minimum 1 years’ property management experience
• Strong customer service background
• Full, clean driving licence
• Letwell, ARLA Propertymark or similar qualification
• Confident communicator able to manage expectations professionally
• Excellent organisation, accuracy and attention to detail
• Ability to work under pressure in a busy environment
• Ability to resolve conflicts and handle difficult situations
• Knowledge of Scottish property legislation
• Proficient with property management software and Microsoft Office
• Experience with First‑tier Tribunal processes (advantageous)

⭐ Working Hours

• Monday–Thursday: 8:30am – 5:00pm
• Friday: 8:30am – 4:00pm
• Full‑time (36.5 hours)
• 1‑hour lunch break

⭐ What We Offer

• Competitive salary
• Bonus scheme (after 1 years’ service)
• Excellent career development and progression opportunities
• Contributory pension scheme
• Staff wellbeing support programme
• Full training and ongoing support
• Company pool cars for work appointments

📨 How to Apply

Applications in writing only, addressed to:

Matt Pullinger, Operations Director

📬 207–209 Rosemount Place, AB25 2XS

📧 [email protected]

Closing date: Friday 30th January 2026

Expected start date: Negotiable

Work Location: In person at our Aberdeen office but with flexibility to work from our Inverurie or Banchory branch as required.