Dealing with the wonderful Tim and Shaun has been an absolute delight from start to finish. Very professional but also get a real friendly vibe from them which puts you at ease instantly when speaking with them. I went to view a property in the morning and by the afternoon they had came back to me with the best news possible - so speedy and efficient yet never dropped the ball or lowered their standards. 10/10 would recommend!
I contacted Northwood about renting a flat on a Friday morning, had an immediate response and arranged viewing 11am on Monday. Requested and received application form by Monday afternoon,the deal was done and holding deposit paid by 10am on Tuesday. Collecting the keys on Monday. This is not the service I experienced with other firms the Shrewsbury area. Superb, highly recommended.
Thank you so much for a wonderful professional and personal service. You have been a big help to us both, in fact you helped us more than our own team did. Thank you for going that extra mile
Genuinely positive, informative and helpful.
I called 3 local agents out with a view to renting my two empty flats out. Of the three that came out Andy from Northwood stood out as very professional and his knowledge of the rental industry was evident. It was a no brainer as to which company to use. My dilemma was which scheme to sign up to. I was extremely impressed with the Guaranteed Rent scheme but opted for a simple let only on the end. I needn't of worried as they found me a couple of great tenants quickly. I have other property and will be calling on them again as and when they become empty.
We have a number of properties that we rent out locally and our most recently purchased property was through Northwoods in wellington. We have dealt with a number of estate agents and letting agents over the last few years and can honestly say this agent was an absolute pleasure to deal with. They keep in touch constantly throughout the process - communication is brilliant and everything is done efficiently and in a timely manner. Andy & Tash come across as very trustworthy & have a very calm manner about them - nothing is too much trouble. We were so pleased with how smoothly the purchase of our latest house went that we decided to use Northwoods as our letting agent also. So glad we did - they pulled out all the stops to get us the right tennants and we shall definitely be using them again. I would have no hesitation in recommending Northwood to family & friends either buying, selling, renting or letting. "
LucyJane9782, Telford Landlord
From start to finish Northwood Telford made me feel happy and confident at renting my property for the first time. I trusted their judgement on tenants and knew my house would be in good hands. I have been kept up to date with relevant information and have been advised of the tenants 3mthly check results. Communication is very good. They are also a friendly and accommodating team!
Rob Williams, Telford Landlord
A rapid response to our initial contact asking for them to attend the property. Their communication in keeping us advised was spot on and the advice we were given was pragmatic and accurate. Once a prospective tenant had been located the tenant checking was thorough and detailed, giving us a clear understanding of the tenant's credibility. The tail end paperwork was handled with accuracy and efficiency. We have subsequently instructed them on two further lettings.
Northwood estate agents sold my propery at aspen way,shawbirch in Twenty four hours,kept me informed of the sale,and acted in a very Proffesional manner.
Kev Ambrose, Telford Landlord
My initial contact was with Tash. She guided me through the process of letting my property with Northwood in a very straightforward and honest way. I knew exactly what they were offering me and how it would work financially - there were no hidden surprises! I live a long way from my property to let and therefore it could be difficult for me to fix any problems that may arise with my property. A phone call to Tash or Andy is always met with a "No problem!" response and they have always resolved any problems promptly and efficiently. They have contacts with various tradesmen who can deal with virtually any situation and the prices charged are always less than I expected. Tash and Andy form a very helpful. constructive and friendly team and I have no hesitation in recommending Northwood at Telford as a letting agents - they are everything I would like and need them to be
The staff at Northwood were professional and courteous. They dealt with my request promptly, advised me of all procedures and provided regular updates. They quickly found me suitable tenants and I was particularly impressed with the thorough inventory they produced. I would be happy to use their services in the future and would highly recommend them to any landlord.
I was very happy with the service, it was important for me to find a suitable tenant as quickly as possible as I've still got some outstanding mortgage on the property as well as my current home. For the same reason the guaranteed rent service really suited me as I don't need to worry about any gaps between tenants for at least a year. I was very pleased with the speed in finding the tenant and also the thorough suitability checks. I've subsequently met the tenant and I'm pleased with them and the service I have received from Northwood since I contacted you. I would definitely recommend to anyone in a similar position..
Mr & Mrs B Telford Landlord
We have been very pleased with all aspects of your service.We contacted a number of local agents before putting our property with Northwood. We liked your no nonsense style,the different options you offer were easy to understand . We opted for the guaranteed rent scheme as we liked the idea of knowing what income we had coming in each month and leaving the worry of wether or not you had found a tenant to you ! We also like having our invoice each month by email,less paperwork to file away is always a bonus.
Mr & Mrs W Telford Landlord
Northwood have been exceptional from the onset. Instructed them on the Thursday and they found us a Tennant by Monday. Outstanding service! Tash is extremely professional and nothing is too much trouble. I have recommended Northwood to everyone and will continue to do so. Thank you. Mr and Mrs W.