Epsom Tenant Info

Tenant Fees post 1st June 2019

Holding Deposit* - Maximum of 1 weeks rent (per tenancy)

                            * This may be a non-refundable payment

This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.
It will be returned to you in the event the landlord is unable to proceed

Deposit**

    -    Standard deposit: No more than 5 weeks rent (per tenancy)
    -    This is to cover any damages, dilapidations & defaults on the part of the tenant during the tenancy.

During the Tenancy (payable to the Agent)

Payment of interest for the late payment of rent 3% above Bank of England base rate. 

During the Tenancy, if permitted and applicable

Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Lost Keys or other Security Devices

Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15.00 per hour if appropriate, for the time taken replacing any lost keys or security devices.

Variation of Contract (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.

Change of Sharer (At Tenant’s Request and if agreed by Landlord)

£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher:
To cover the costs associated with taking landlords instructions, new tenant referencing and Right To Rent checks, deposit registration and preparation of new legal documents


Early release from tenancy (At Tenant’s Request and if agreed by Landlord)

If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:

i)    Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner
ii)    Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner
iii)    There will be a charge, if appropriate, for the landlord’s costs for re letting the property. 
iv)    These costs will be no more than the maximum amount of rent outstanding.


Other permitted payments

Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.

Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant/s or an associate of the tenant/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant/s. Northwood reserve the right to deduct any unpaid monies from your deposit.

Please note: All of our properties are non-smoking. 


PLEASE BE ADVISED ALL PROPERTIES ARE LET AS SEEN

Northwood reserve the right to add to, alter, or amend any of the above charges without prior notification. An up to date list of fees and charges are available on request, please speak to your lettings consultant regarding this.

Tenant Protection

We hold Client Money Protection through NALS. To view our certificate, please click here.. We are also a member of The Property Ombudsman, which is a redress scheme.

 

Tenant Fees pre 1st June 2019

Explanation of our tenant fees permitted under the Tenant Fees Act 2019 transitional provisions, where fees are written into existing tenancy agreements. These apply to all tenancy agreements granted or signed and executed before 31st May 2019, and can be charged up until 31st May 2020
 

Late Payment of Rent

We reserve the right to charge a fee for chasing any rents that are received more than three days late from the due date.

Early release from tenancy

If you want to leave the property before the end of the tenancy, the landlord may agree to this, but will ask you to continue to pay the rent and all household bills until the date a new tenant moves in or your tenancy comes to a natural end, whichever is the sooner. You will also be asked to pay reasonable costs in re-letting the property.

Mortgage/Landlord references

We are normally pleased to provide a reference for the above purpose. To cover our costs in administration we will charge a fee for this service.

Check out

You will pay for the Check Out appointment. 

If we are unable to complete the agreed Check Out appointment due to unreasonable delays by you on the day of the appointment, you will also be charged to cover our reasonable costs. Please also note that rent is payable until the day you move out of the property and surrender the keys.

Arrangement Fee

If we need to arrange for any work at the end of the tenancy because of damage to the property caused by you, we will charge you an arrangement fee of 10% of the cost of the work. This is subject to a minimum charge.

Overpayment of rent

We do not have the authority to cancel your Standing Order at the end of the tenancy and this is your responsibility. If we need to refund you rent because you have not done this, we will charge you an arrangement fee to cover the cost of administration.

All fees include VAT where applicable.

 

Our tenant fees for tenancies pre 1st June 2019 are as follows:

 

  Charge (inclusive of VAT where applicable)
Tenancy Renewal Fee £75
Early Release from Tenancy £250
Mortgage/Landlord References £50
Abandoned Check Out £100
Check Out £150
Minimum Arrangement Fee for Contractor Work 10% (minimum of £35)
Overpayment of Rent £25
Late payment of Rent £35

Tenant Protection

We hold Client Money Protection through NALS. To view our certificate, please click here.. We are also a member of The Property Ombudsman, which is a redress scheme.

Northwood Epsom

Opening Times

Monday - Friday 9:00 - 17:30 Saturday 9:00 - 13:00 Sunday Closed
Registered Office: Northwood (Kingston) Ltd, 94 High Street, Epsom, KT19 8BJ - 5641585. VAT 887586446

Contact Northwood Epsom

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