Cheltenham Tenant Info




Before the tenancy starts (payable to Northwood Cheltenham Ltd “the Agent”).




Holding Deposit* - Maximum of 1 weeks rent (per tenancy)


                            * This may be a non-refundable payment


This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.

It will be returned to you in the event the landlord is unable to proceed



-          5 Weeks Rent

-          This is to cover and damages, dilapidations & defaults on the part of the tenant during the tenancy.

During the Tenancy (payable to the Agent)


For English Properties:


Payment of interest for the late payment of rent 3% above Bank of England base rate.



During the Tenancy if permitted and applicable.


Utilities – gas, electricity, water and sewerage

Communications – telephone and broadband.

Installation of cable/satellite.

Subscription to cable/satellite supplier.

Television licence.

Council Tax.


Lost Keys or other Security Devices


Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15 per hour (Inc VAT), if appropriate, for the time taken replacing any lost keys or security devices






Variation of Contract ( At Tenant’s Request and if agreed by Landlord).


£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.



Change of Sharer ( At Tenant’s Request and  if agreed by Landlord)


£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher:

To cover the costs associated with taking landlords instructions, new tenant referencing and Right To Rent checks, deposit registration and preparation of new legal documents



Variation of Contract ( At Tenant’s Request and  if agreed by Landlord)_


£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.


Early release from tenancy


If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:


i)                    Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner

ii)                   Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner

iii)                 There will be a charge, if appropriate, for the landlord’s costs for re letting the property of £360 (inc vat ).

iv)                 These costs will be no more than the maximum amount of rent outstanding



Other permitted payments.


Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.



Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant/s or an associate of the tenant/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant/s. Northwood reserve the right to deduct any unpaid monies from the deposit.

Tenant Protection





We hold Client Money Protection through Safeagent. To view our certificate, please Click Here. We are also a member of The Property Ombudsman, which is a redress scheme.


Northwood Cheltenham
Opening Times Monday - Friday 9:30 - 17:30 Saturday 9:30 - 13:00 Sunday Closed
1 bedroom flat £525 pcm

Warminster, Wiltshire, BA12

1 bedroom 1 bedroom 1 bathroom 1 bathroom
2 bedroom flat £595 pcm

Radbourne Court, Starflower Way, Mickleover, DE3 0BS

2 bedrooms 2 bedrooms 2 bathrooms 2 bathrooms
3 bedroom flat £825 pcm

Marina, St. Leonards-On-Sea, TN38

3 bedrooms 3 bedrooms
Registered Office: Northwood Cheltenham Ltd, Suite 1, 3rd Floor, St James's Square, London, SW1Y 4LB - 4411825. VAT Number: 879 3341 83
Contact Northwood Cheltenham
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Coronavirus Information

The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to minimise the risk to our clients, staff and others.

For more information click here

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