Latest news and views

To regulate or not to regulate?

August 1, 2012

Regulation: it’s a hot topic in the lettings world at the moment.  This week the debate continues with the shadow cabinet launching a policy review document of the lettings industry, considering different models to improve standards and practices in the private rented sector.  On the other hand, the current Government maintains that there is enough […] View article >

Guaranteed Rent provides Peace of Mind

August 1, 2012

“In recent weeks, you can’t open a newspaper or log on to a news site without seeing headlines about the increase in rental arrears.  The fact that falling wages and increases in the cost of living are putting a strain on everyone’s income have been well documented over the last 3-4 years, but recently, equally […] View article >

Marketing Matters

June 25, 2012

  Northwood’s UK Marketing Manager Melissa Willams explains why marketing matters. The core to any letting agent is its business practices and processes. Without professionalism, expertise and knowledge of the market, a company will not provide landlords with the services that they require or attract the tenants needed to fill their properties Gone are the […] View article >

Putting SAFEty First: SAFEagent Awareness Week

May 15, 2012

When a landlord is choosing a letting agent, one of their key criteria should be to pick one which will guarantee that their money is protected, should anything happen to the agent.  However, this is not always the case.  Whether it’s through lack of education or awareness, recent high profile cases of rogue letting agents […] View article >

What Energy Performance Certificates mean for landlords

April 30, 2012

On 6 April, changes were made to the way landlords and letting agents deal with Energy Performance Certificates (EPCs).  Before looking at what this means for landlords, let’s recap what an EPC actually is… What is an Energy Performance Certificate? EPCs were introduced in 2007 as a way of making properties and households more energy […] View article >

Greater protection for Scottish tenants

April 5, 2012

Northwood UK’s Compliance Manager AC Forscutt explains the introduction of Tenancy Deposit Schemes in Scotland Last year the Scottish Government passed legislation making it the law to provide for Tenancy Deposit Schemes in Scotland.  The scheme will shortly be coming into force, so it’s something that landlords and tenants in Scotland should be aware of. […] View article >

The Importance of Being Professional

March 21, 2012

Northwood UK’s managing director Nick Cooper supports the plea from The Property Ombudsman for improved standards in the lettings industry.    “Last week The Property Ombudsman* published his Annual Report which renewed his calls for standards to be raised across the lettings industry following an increase in complaints about letting agents. What’s the reason for […] View article >

Setting aside the Good Guys from the Cowboys

March 14, 2012

Jane Moore, Head of Learning at Northwood explores the role of training and development in helping raise industry standards and perceptions…   “It would seem that barely a week goes by without news of a rogue letting agent hitting the headlines.  Whether they’re running off with landlord and tenants funds or simply providing shoddy service, […] View article >

Cant sell? Need to move? You could rent instead

March 8, 2012

According to the recent Government think-tank Understanding Society, the downturn in the housing market means that nine out of ten people who want to move are stuck. As a result the number of “unsold” homes coming onto the rental market  is on the rise, causing the growth of  ‘accidental landlords’ – the vast majority of whom […] View article >

Lettings agents fees need to be more transparent agree Northwood

February 2, 2012

Letting agents are often criticised for a lack of transparency in the fees that they charge. A recent debate started by Bushells highlighted the issue as a source of major frustration for both Landlords and Tenants who often feel that an agent isn’t transparent with the fees or costs applied for managing a tenancy. They called for agents to reveal their fees in […] View article >