The query
A financial adviser called me last week because his client is receiving annual dividends on company shares she inherited from her husband.
Problem is……they are in US Dollar and her local currency is Pound Sterling.
When the USD are sent to her GBP account, the client is left out of pocket because the sender’s bank applies their own rate of exchange.
The client approached their financial adviser to see if they knew how she could receive more of the dividend payments instead of the bank eating it away with their charges.
The solution
We explained to the financial adviser we could indeed help his client. This is the simple process:
- Introduce their client to us through their online referral account.
- Within 15 minutes TorFX calls their client to discuss their requirements. The client is prompted to register with TorFX if they’d like to use our service – registering is quick and simple, it only takes about 2 minutes to do.
- Once registered, the client is introduced to their dedicated account manager. The client can choose to book a rate straight away, or they can book it when the USD arrives into the TorFX account. Their account manager will give them the TorFX USD bank details and a special reference code. The client gives these details to the company sending them dividend payments.
- When TorFX see the USD have arrived with us, we will send out the agreed amount of GBP to the client’s nominated GBP account.