Gemma JohnsonProperty Manager

I joined Northwood in 2020 as I was excited to see how customer service focused they are. I have many years of experience as a senior property manager at a large Leeds city centre branch who had become very corporate and their values no longer met with mine. I pride myself on treating everyone fairly and managing any repairs the best way possible to ensure tenants are not inconvenienced too much and the landlord pays the best price for a job well done. Alongside this I also communicate with everyone to ensure all the relevant safety certificates are always kept up to date.