Fantastic customer service from start to finish highly recommend
Having looked at a relocation package for a member of our team, Northwood Woking stood out. Their local knowledge and connections helped us to find a suitable let fast. Thanks Northwood Woking!
Their energy, diligence and professional expertise has enabled a smooth relocation, I would have no hesitation in recommending them and the manner in which they have represented our interests.
It is so unusual these days to get such good customer service.
These guys are fantastic! Really knowledgeable, helpful and friendly. Had lots of great advice too when it came to information on buying. Would absolutely use these guys again. So so different to any other experience I've had with estate agents in a good way!!
I decided to give Northwood the chance to let a property which I recently bought in Woking. What struck me was how quickly Teresa grasped my requirements, then quickly pulled together the right tenancy and service for me. Although I am experienced landlord, it was reassuring that she knows her stuff and is up to date with the market Everyone in the team seems genuine and honest. I'm sure I will be using them in the future
Really great process from start to finish. Sold our property and did a brilliant job chasing solicitors and keeping us updated. It really took the pressure off us.
So, where to start... I guess with the friendly, polite and efficient staff. It was such a pleasant surprise to deal with normal human beings in a lettings agent, rather than large tie wearing arrogant and pushy individuals! The service from initial enquiry, through to completion of contracts and subsequent maintenance issues has been first rate! The inventory for the property is completed to such a high level of detail, reassuring to know all bases are covered.
Superb professional, proactive and friendly service, always there to help. And thoroughly nice people.
We were tenants through Northwood and we were impressed by the service so we decided to put on our rental property with them. We have found all the staff we have dealt with to be efficient and friendly. They strike a good balance between keeping the tenant and the landlord happy.