Reviews of Northwood’s Guaranteed Rent service

December 11, 2013

There’s nothing more gratifying to us than to receive unsolicited reviews of our Guaranteed Rent service from landlords who have enjoyed the benefits of it.

Here are a selection of recent reviews (November/December 2013):

“Smooth process. Always happy to help. Explanations made so they are easy to follow even for the first timer like us. Very happy with service received”.

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“I used to manage my own rental property but after a few problem tenants I gave it to Northwood about 2 years ago. I’m on their guaranteed rent and had no problems at all – rent paid every month and not one call from a tenant. I wish I’d found them sooner! Thanks Mike and all”.

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“Since I started renting my property through Northwood, having used a larger Leeds rival, the level of service has dramatically improved. They have not only done the simple and straightforward things (eg paying rent on time), but when repairs and tenant changes have come about, they have given great advice, been flexible in solving problems and provided efficient, cost effective and professional traders.

Yes I could have earned more rent monthly with another agent, but not without this level of service, or having people available to do cost effective repairs and renewals.

Everyone in the team I have dealt with directly or indirectly have all been excellent.

Can’t recommend them highly enough”.

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“I have rented out a property through Northwood for over 3 years. I contacted several agents before deciding. Peter spent plenty of time sitting with me, visiting the property and explaining my options. This was followed up by a second visit from Adam, to finalise the arrangements. Both were very knowledgeable and helpful. The process was seamless from start to finish, without void periods, Georgia dealt with all maintenance needs, liaising with workmen, delivery / removal drivers and neighbours, etc on my behalf where necessary.

After 3 and a half years, Andy and Adam took care of the property sale. Completion date was the first time I had visited the property during that time, such was the level of service. I found Northwood via a recommendation and I would recommend them highly”.

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Thank you to all landlords who take the time to review our service.  We take all feedback very seriously and act on it to improve our offering.

Eric Walker, Managing Director comments:

“We are naturally always delighted to receive such great testimony for our Guaranteed Rent service.  As landlords ourselves, we understand the pain and hassles of being a landlord and that was very much behind our reasoning for providing such a scheme.

Many try to imitate, but our service is market leading because it is simple and does what it says on the tin.

With the recent news that landlord repossessions are up by almost a third in 3 years, Guaranteed Rent seems to be coming of age.

We’ve always understood that being a landlord is about people and not just about property.  We aim to support landlords through their property career, whatever level of service they require and endeavor to build long-term relationships with tenants and landlords alike through providing excellent service across our network”.

Our Guaranteed Rent service is market leading and currently used by over 15,000 landlords.

We devised it for busy landlords who simply want to “let and forget”.

Your nearest Northwood office would be happy to talk you through how it works and provide you will an illustration of what your property could achieve on our scheme.

Northwood is one of the largest and most recognised lettings agents in the U.K. and the leading supplier of Guaranteed Rent to give landlords complete peace of mind.

Find us on Twitter @northwoodUK or visit our YouTube Channel.


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