We recognise that our business is about people and that they are the ultimate judges of our service so here is a selection of what they say!
Mr & Mrs Martin, Sandbach
“Northwood are always a joy to deal with, they are efficient, always keep their promises and are highly professional, I would recommend them to anyone”
Jonathan Wright, MRes.
“Having rented our property out using Northwood’s Platinum Scheme for the last 2 ½ years, we have had complete peace of mind. Our payments are made on time and in full every month, even if the Tenants haven’t paid! During this time we have had several sets of tenants but as we are on the Platinum Scheme we have never had a set up fee! Thank you Northwood!”
Mr & Mrs McDonald, York.
"Excellent service, excellent to deal with and excellent staff. Thank you."
Mr S and Ms P from Liverpool
"Total peace of mind - what more can I say?"
Mr D of Crawley
"I would like to express my gratitude for the work you and your colleagues have done and are still doing for me. As I am currently living abroad, I am so grateful for the way that my flat has been let so that I don't have to worry about loss of income if the tenants fail to pay the rent for whatever reason. You have been prompt to inform me of anything I needed to know and have done exactly what I have asked for you to do. I know that the flat is in good order and the latest tenants are very reliable and house proud. No landlord could ask for more. I look forward to continuing this excellent business with you in the future and do hope other people will read this email, so that they too can enjoy doing good business with you."
Ms E from Watford
"I always ask Northwoods to market my properties. They make it easy and hassle-free and always help new tenants to move in quickly. They sort out cleaning, safety checks and utilities which is great for me. Nothing is too much trouble for the team. I cannot recommend them more highly."
Mr Wilson, York.
"Peace of Mind. Not having to worry about rent every month. Feel as though we are covered for all eventualities. When we did the sums and took into account possible vacant months non-paying tenants (possibly) it seemed the guaranteed rental was the obvious choice for us."
Mr & Mrs W, Fife
"I was extremely impressed with Mark when I first met him, his professionalism and knowledge of the business was exemplary. He not only convinced me to use Northwood to let my property at our first meeting, he showed me another flat for sale a mile or so away, which I ended up buying that day! Since the properties have been let I have more dealings with David and his personal vetting of prospective tenants is a personal touch that as a landlord, one can hope for but is rarely delivered. The family connection shows in the service that a landlord receives and the guaranteed rental scheme makes me rest in the knowledge that the mortgage will always be covered and that both properties are in the best possible hands."
Ms A. London (Letting through Northwood High Wycombe)
"Renewing our contract with Northwood was based on the fact that we wanted to continue with the guaranteed rental as it provides us with another year of financial peace of mind which is particularly important for us. It was also good to know we do not need to worry about any of the day to day issues and can just get on with our lives."
Mr & Mrs T. from Warminster
Mr Hall & Mrs Butler
"You have provided very good tenants along with a quality no hassle service. As we have a mortgage on the property the guaranteed rental is ideal to guarantee an income."
Mr & Mrs P from Bristol
"Being busy with our work and family commitments the guaranteed rental gives us security and no hassle."
Mr F from Deveril
"I have the reassurance that my rent is paid whether if there is a tenant residing in the property or whether they pay the rent."
Mr. H of London
"We really appreciate the high level of service, both renting and selling and have happily recommended you to many other people."
Mr & Mrs M. Newcastle
"My wife and I have been letting properties with Northwood for almost two years. In that time we have increased out portfolio from one initial property to ten properties, all on the Platinum Scheme.
We have been impressed with the simplicity of the guaranteed rental and particularly like the simple financial structure, which avoids excessive paperwork and allows easy financial planning, due to the lack of those annoying bills such as contract setup/extensions and rent guarantee insurance etc (all plus VAT), which we have experienced with other agents."
Mr T from Southampton