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Frequently Asked Questions

How does it work?

We effectively become your tenant, guaranteeing you a fixed annual rental income regardless of whether the property is empty or the tenant stops paying. We then sub-let the property, taking great care in selecting the right kind of tenants because if they stop paying, leave suddenly or damage the property we take the financial hit rather than you.

What areas do you cover?

We are a network of over 77 offices throughout the country and therefore cover the vast majority of the country. For details of your local office and the areas that they cover please click here.

Why should I trust you?

Northwood were the first company to offer genuine guaranteed rent in the UK and we have been doing so since 1995. We currently have over 11,000 Guaranteed Rent landlords spread over 77 high street offices across the country (no anonymous online operators here) Northwood are also a founder member of the SAFEagent scheme & all our offices belong to either The National Approved Letting Scheme (NALS) or Association of Residential Letting Agents (ARLA)

Is it an insurance policy?

No. Our service truly provides you with guaranteed rent 52 weeks of the year. Unlike other products on the market, we do not charge any premiums and we do not have any exclusions or clauses that may restrict your ability to actually receive continuous rent. If you are tempted by Guaranteed rent insurance or landlord insurance coverage we encourage you to carefully read all the fine print first.

How can you guarantee the internal condition of the property?

When we sub-let the property we take the normal deposit from the tenant which is then registered with one of the approved deposit protection services. When the tenant checks out, the deposit is used to cover the cost of damages that might have been incurred.

How is the rent you offer me calculated?

We look at the market rate for your property and offer you a monthly rental value that is marginally less than we would hope to charge a sub-tenant but completely removes all of the risk and hassle involved in more traditional lettings options. Click through if you would like to calculate what your real rental income might be when all the unforeseen costs, lost rent & commission are added in.

How long does the contract run for?

Depending on the office, we can offer contract periods of anywhere from 12 months upwards. Contracts can easily be renewed either on a rolling basis or even online using our portfolio manager service.

What are the benefits of Guaranteed Rent to me as a landlord?

No void periods No rent arrears No commission set up fees, renewal fees or any other “hidden extras” No need to deal with the tenants at all We can be flexible with payment dates, contract terms & start dates

What do I do next?

You can click through to request an appraisal of your property. The details will be sent through to the closest office to your property and you will be contacted to either arrange for an appointment or to receive further information. Alternatively you can locate your local office & contact them directly.

Is it for me?

The right choice of letting service for each landlord essentially depends on the level of responsibility and risk that they are prepared to take. Our Guaranteed rent best suits landlords who want the financial stability of knowing what their rental income will be each month but without having any responsibility for its upkeep.