We understand how important it is to trust that the people you are dealing with know what they are talking about!
Each Northwood office is locally owned and operated by trained professionals. The owners take part in a comprehensive six-week training programme covering all aspects of the business prior to opening their office, with unlimited training and support thereafter for them and all their staff.
All our staff undergo rigorous training in all important areas of the business, including Legislation, industry practice, customer service and the skill of matching people to the product or service that they most want.
We are proud of our training programme that encompasses offsite training in our training suite in Fareham, together with onsite tuition and one to one support.
There is a policy of continuous development with staff regularly attending workshops and seminars to update their knowledge. All staff also have access to a training website and helpline support.